About Me
I'm an undergraduate student on the path to a UX Design career,
driven by my passion for enhancing designs and usability.
Constantly exploring new techniques to provide top-notch services
and high-quality products is my forte.
Contact
Email: xiong688@uwm.edu
Work Experience
UW-Milwaukee, Milwaukee, WI
Student Web Designer, Aug 2022 - Present
- Assist in management and development for Web & Data
department.
- Complete support request tickets.
- Write, edit, and proofread content information.
- Maintain weekly blog posts.
Milwaukee Center for Independence, Milwaukee, WI
Case Manager, Apr 2021 - Nov 2021
- Assisted clients to acquire services that facilitate program.
- Maintained accurate case notes on all customer contacts
and document activities.
- Identified barriers observed from customer and provide
referral for supportive services.
- Conducted orientations daily and follow-up appointments
monthly.
Administrative Assistant, Sep 2019 - Aug 2021
- Managed weekly transportation reconciliation.
- Ensured document control of mail and project correspondence.
- Generated and send out meeting invitations through Microsoft Teams.
- Troubleshooted virtual meetings for Microsoft Teams.
Projects
I was able to learn additional HTML and CSS along this process to
create different appeals and effects. I have improved my time
management skills by setting and meeting deadlines for project scopes.
This course-based project allowed me to explore the realm of user research,
UI/UX design, and usability testing. The duration of the final prototype took
4 months of heavy research and analyzing.
I'm an undergraduate student on the path to a UX Design career, driven by my passion for enhancing designs and usability. Constantly exploring new techniques to provide top-notch services and high-quality products is my forte.
Email: xiong688@uwm.edu
Work Experience
UW-Milwaukee, Milwaukee, WI
Student Web Designer, Aug 2022 - Present
- Assist in management and development for Web & Data
department.
- Complete support request tickets.
- Write, edit, and proofread content information.
- Maintain weekly blog posts.
Milwaukee Center for Independence, Milwaukee, WI
Case Manager, Apr 2021 - Nov 2021
- Assisted clients to acquire services that facilitate program.
- Maintained accurate case notes on all customer contacts
and document activities.
- Identified barriers observed from customer and provide
referral for supportive services.
- Conducted orientations daily and follow-up appointments
monthly.
Administrative Assistant, Sep 2019 - Aug 2021
- Managed weekly transportation reconciliation.
- Ensured document control of mail and project correspondence.
- Generated and send out meeting invitations through Microsoft Teams.
- Troubleshooted virtual meetings for Microsoft Teams.
Projects
I was able to learn additional HTML and CSS along this process to
create different appeals and effects. I have improved my time
management skills by setting and meeting deadlines for project scopes.
This course-based project allowed me to explore the realm of user research,
UI/UX design, and usability testing. The duration of the final prototype took
4 months of heavy research and analyzing.
UW-Milwaukee, Milwaukee, WI
Student Web Designer, Aug 2022 - Present
- Assist in management and development for Web & Data department.
- Complete support request tickets.
- Write, edit, and proofread content information.
- Maintain weekly blog posts.
Milwaukee Center for Independence, Milwaukee, WI
Case Manager, Apr 2021 - Nov 2021
- Assisted clients to acquire services that facilitate program.
- Maintained accurate case notes on all customer contacts and document activities.
- Identified barriers observed from customer and provide referral for supportive services.
- Conducted orientations daily and follow-up appointments monthly.
Administrative Assistant, Sep 2019 - Aug 2021
- Managed weekly transportation reconciliation.
- Ensured document control of mail and project correspondence.
- Generated and send out meeting invitations through Microsoft Teams.
- Troubleshooted virtual meetings for Microsoft Teams.
I was able to learn additional HTML and CSS along this process to create different appeals and effects. I have improved my time management skills by setting and meeting deadlines for project scopes.
This course-based project allowed me to explore the realm of user research, UI/UX design, and usability testing. The duration of the final prototype took 4 months of heavy research and analyzing.